Need help? Found a bug? Got a suggestion?

We have set up a form for you to use if you need any help with using your blog or if you’ve found a bug (something that doesn’t work as it should). You can just click here or click on the ‘Contact Us’ link to the right under ‘My Pages’. Please make sure you check whether the HowTo guides on the right cover what you need to know before filling out a request for support. Also, if you have any suggestions, feel free to post them here too. Thanks.

22 Responses to “Need help? Found a bug? Got a suggestion?”

  1. parke Says:

    Would that also be a good place to submit ideas like the ones I just posted about here?

    http://parke.voxtropolis.com/2006/01/16/voxtropolis/

  2. VoxCT Says:

    Just submit suggestions through the Contact Us form…we’ll add that as an option to the drop down list.

  3. Debbie Says:

    I’ve tried to upload pictures, but it says that it’s denied…what am i doing wrong?

    debbie

  4. Deana Says:

    Hi support people. I am trying to help my sister theravenlily.voxtropolis.com set up her site and we are running into some problems.

    she types in her title then the post, hits =submit, but only the title is showing on her page.

    Any clue as to what is happening here?

  5. Joe Kennedy Says:

    Some blogs using wordpress have the ability to show only a little text (an intro) and then offer a link to “keep reading.” They also do the same with comments for each post. I know typepad does this, but I also know WordPress is big on that. Any thoughts? Am I missing it?

    Also, I ran into the same problem as Debbie, but found that I can cut/paste pictures into my post and drag/drop them too.

  6. jim Says:

    Warning: dir(/home/alex/public_html/wp-inst/wp-content/blogs.dir/163/files/): failed to open dir: No such file or directory in /home/alex/public_html/wp-inst/wp-content/mu-plugins/misc.php on line 19

    Fatal error: Call to a member function on a non-object in /home/alex/public_html/wp-inst/wp-content/mu-plugins/misc.php on line 22

  7. Eric Says:

    How do I edit the html on my page…to add counters, gif links or other…?

    The link on your “ontact us” to send a comment/bug doesn’t seem to be working properly and I couldn’t post this under the HOW TO conversation….

    Thanks!

  8. Tina Says:

    OK I have to comment on the ’subscribe’ thing. Is there any way to have this feature native to VOX? We shouldn’t have to use secondary software like bloglines for example.

  9. niza Says:

    hi. i was wondering if it’s possible to get a pic… let’s say my face, or whatever… on the box at the top where it says vox beta test team. i think that would be a great thing.

  10. Nathan Says:

    For some reason, I’m now getting this weird symbols “Â Â Â Â ” on my blog. Am I doing something wrong?

  11. Tommy Says:

    I am getting the same symbols.

  12. VoxCT Says:

    There were some problems with a recent update that has caused the symbols to appear. It should be resolved over the next couple of days.

  13. Joe Kennedy Says:

    Just commenting to subscribe. Keep up the good work.

  14. Tina Says:

    Just here saying A BIG THANK YOU to all of the tech people working soooo hard to make VOX a one-of-a-kind, very special cyber city!!!

    BTW … Picture uploading is working great.

  15. Eric Says:

    I created a second blog (sweivenfamily.voxtropolis.com) as a meeting place for al family members to post. When I log in I only can get tools (write, manage, etc) on my orignal page, not the new one… All my links and even when I type in my address bar sweivenfamily…automatically change to orignal domain (above)…

    Was it something I did…? I realize now that I should have a different email address for the second site…but can\’t get in to change it…

    Thanks

  16. Aaron Says:

    On some vox blogs, I’ll type an entire comment, and then after I hit post, it takes me to a page that says I must be logged in to comment, and then my entire comment is lost. It seems that if the site requires a person to be logged in to comment, then there shouldn’t be a comment box unless logged in. I don’t always go to my own site and log in first thing. Sometimes i just check out a friends site. It’s kind of frustrating to think through a posting to just lose it from a technicality like that.

  17. Deana Says:

    I can not comment on my page…I have comments but when I go to put one in it takes me to an error page.

  18. Lindsay Says:

    One more question. Lets say I’m browsing through other people’s vox sites. Is there a way to click on a link and get back to my home, or do I need to retype in my url?

  19. jason allen Says:

    When I go to write a post sometimes the toolbar is screwy. I’m not a web guy, so I am sure I am going to use improper lingo but sometimes instead of loading up the toolbar for dumbies (with the picture showing me link/unlink, the icon for inserting a picture setting) it gives me other stuff. When it does this and I try to use the buttons as they show up, it will also show the code in my post.

    I also know others who are having this problem as well. Is there something we need to do or is it something with the system setup right now?

    thanks,

    Jason

  20. jason allen Says:

    Is it possible to change the font style and size? On the bike voxscape the font is a bit small and in general I think it would be a nice feature to be able to change the font if you wanted. My hope is that I could make a universal change of the font size (affecting my whole blog).

    Is this possible? If so where do I do it? Thanks.

  21. obahsomah » Blog Archive » Enough with the Valium Comments! Says:

    […] I don’t know if there is something vox support can do to tighten up on the spam, but this should help. […]

  22. philawde Says:

    hey, im trying to change my avatar but cant, ive tried to upload a new one but it wont over ride my old one any ideas?!


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